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Consumer communications preferences are changing. Can your organization keep up?
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Reach further with Text-To-Speech (TTS)
Convert written text into natural-sounding speech with a wide variety of voices and languages with our Voice API. Create better customer experiences by speaking to customers all over the world, in their language.Â
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Find your voice
Our extensive coverage enables you to reach over 4.5 billion people with 50+ supported languages, including English, Mandarin, Arabic, Spanish, Hindi and over 200 voice variants, accents and dialects. See all languages
Customise your speech
With Speech Synthesis Markup Language (SSML), easily create lifelike speech through programmatic control of pronunciation, punctuation, pausing, emphasis, volume, pitch, word speed, and more. Read the developer guide
Put customers in control
Connect with your customers in the channel they prefer: with TTS, you can easily communicate to those with accessibility challenges, or anyone who simply prefers to listen instead of read. Find out howA connection you can count on
TTS is only as good as its delivery: our Tier 1 global carrier network will guarantee high-quality, reliable connectivity with your customers, wherever they are. Learn more
Text to speech for urgent customer communications
School closing? Cancelled flight? Package delivered? TTS can help you call large audiences quickly, with no help required from a third party. Simply create your message with TTS, programme your voice and language, and then automate the outbound phone calls. You can also enable a simple IVR menu so recipients can acknowledge receipt, or automatically deliver alerts to backup contacts.
Set up and modify your IVRs programmatically with text to speech
TTS can be used to add or update a simple Interactive Voice Response (IVR) script to your existing applications. No need to wait for Lisa (the admin with the best voice) to get back from vacation so she can record your holiday menu options. With TTS and our voice API, you can quickly create or update menus and prompts, then deploy them as needed.
Give your contact centre agents an audible heads-up
Skip the screen pops: with TTS, you can create voice call “whispers” to tell an agent which campaign someone is calling in about before they greet the caller. When the caller goes through the IVR and makes a selection, automated prompts (using TTS) can be set up for each IVR selection, that are then sent to the agent before the call begins.Â
Easily add a layer of security
Verify users with a voice call: instead of an SMS (or in addition to an SMS), you can use TTS to call users with their authentication codes.Â
TTS to help your sales and marketing teams
One-day sale? Special pre-registration for an event? Use TTS for when you quickly need to get important information out in the market. Just programme a message and voice and deploy, and the local phone calls to your target audience will begin. It’s even possible to personalise the message for each unique list.
