Interact with your fans and shoppers via Instagram messaging
With Jumper.ai, you will get Messenger API support for Instagram that lets your customers talk to you while they admire your feed and look for guidance on their next purchase.
![Instagram commerce Example of Instagram chat commerce conversation](/cdn-cgi/image/fit=contain,width=620,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/instagram-commerce.png)
![Comments to Conversations Positive comments on instagram influencer post](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/comments-to-conversations.png)
Turn comments into conversations
Identify purchase intent and information seekers in public comments to initiate private conversations within the Instagram platform that can lead to sales.
![Customer interactions A customer contacting support on their phone, support responding from chat hub with many active conversations](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/customer-interactions.png)
Manage conversations in one place
Manage your many customer communications in one, unified inbox. Plus, you can quickly refer to your conversation history to drive even deeper engagement.
![Customer chat incoming A sms conversation where customer is sending multiple queries without allowing a response](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/customer-chat-flood.png)
Make it easy for customers to respond
Provide answer options and ice-breakers to guide customer conversations and make it easy for them to respond without typing.
![Instagram shops Example of commerce integration on Instagram brand post](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/instagram-shops.png)
Combine shops with Instagram messaging
Share curated collections over Instagram messaging to let customers learn more about your products and give them the opportunity to engage in a one-on-one consultation with your brand.
![Instagram order summaries Instagram chat interaction with order updates](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/order-summaries.png)
Share pre-filled carts and order summaries
Simplify shopping for your customers by sharing the cart and order details over Instagram messaging, so they can simply pay via the checkout link.